Customer Service Center
Write first to the Customer Service Center. Signed-in clients may also open a case from the customer portal. Please include your name, a means of contact, and a clear description of the matter. riocustomersupport@gmail.com.
Complaints
How to raise a complaint
If a matter has not been resolved to your satisfaction, you may file a complaint with Banco Rio Sur. We keep a written record of each case.
If the matter remains open
If you are not satisfied with the reply, you may turn to Financial Consumer Protection channels published by the Central Bank of the Argentine Republic. Financial Consumer Protection.